
StoryTraining
Selecting and Shaping Stories That Connect
2018 · ATD Press
A practical guide to finding, shaping, and telling the stories that make learning land.
Writer · Learning strategist · Storyteller · Quality practitioner
For more than two decades, I've worked at the intersection of learning, storytelling, instructional design, and quality. This is where I collect the ideas, books, tools, and experiments that have grown from that work.
About
I have spent over twenty years in learning and development as a strategist, instructional designer, and quality practitioner. I founded Duets Learning, and while I love sharing my insights as a writer and a speaker, I am always a practitioner first.
My journey into this field started with a very simple human instinct. I just wanted to explain things clearly. Over the years, that instinct blossomed into a deeply fulfilling career. Today I am still in the trenches doing the actual work. I design interactive learning experiences, build storyboards, facilitate meaningful conversations, and help organizations make better decisions about how their people learn.
Working alongside people across financial services, healthcare, technology, and government taught me to look far beyond the formal curriculum. I quickly realized that the stories people share with one another often reveal the true heart of an organization. Those stories show how work actually gets done and where things break down, much more than any official model or process ever could.
That realization pulled me deeper into storytelling. What began as a way to make training more engaging became a daily practice in my own design work, then a methodology, and eventually the foundation of my writing and public speaking. My passion for quality management followed a similar path. Because I am actively building learning solutions, I kept seeing talented teams wrestle with preventable issues. I realized these were problems we could solve much earlier through clearer standards, stronger reviews, and better decisions at the very beginning of a project.
Today, my work lives comfortably at the intersection of storytelling, learning design, and quality. Whether I am consulting on a complex project, writing an article, or speaking at an industry event, my perspective always comes straight from doing the hands on work. I love exploring how people make meaning from their experiences and sharing how rigorous quality practices can elevate our industry long before a course ever reaches a learner.
More than twenty years into this journey, I am still asking questions every single day. They have simply become a lot more interesting.
For the record
Recognition
Certifications
Industry contributions
Education
Books
Each one started as a question I couldn't put down.

Selecting and Shaping Stories That Connect
2018 · ATD Press
A practical guide to finding, shaping, and telling the stories that make learning land.

Building Practices That Hold
2023 · ATD Press
How learning teams can build quality practices that improve work before problems reach the learner.

Mastering Writing for Instructional Design
2026 · ATD Press
How purposeful writing, drives engagement, retention, and learning that lands.

The Makeover Book: 25 Stories to Diagnose, Repair, and Use for Learning
2026 · Amazon
Twenty-five real stories, taken apart and rebuilt, so you can see what makes one work in a room.
Tools + experiments
Some ideas need more than an article or a book. This is where I build things you can use, try, explore, or break.
Prompts, selection criteria, and shaping templates for building a story you can actually teach with.
Part of The Story Toolkit: prompts and questions that surface real experiences, then help you decide which stories are worth using.
Part of The Story Toolkit: short exercises for practicing how you shape and tell a story before you use it with a group.
A public draft of a 60 competency framework, across four domains, for managing quality in learning and development, open for review and feedback.
A field guide to Facilitating With Story: work one real story through eight steps of prompts, checklists, and a scored review, all saved on your own device and printable as a workbook.
A guided workbook that helps a learning team see how quality actually works on their team today, with no scores or ratings, ending in a current state report and a short plan for what comes next.
News
Talks, releases, and whatever else is happening.
11-04-2026
Speaking
Las Vegas
In this highly interactive session, we'll examine the evidence surrounding the "death" of a learning program and work backward to determine when it became impossible to save. We'll follow a trail of clues that reveals how seemingly reasonable decisions, missed opportunities, and gaps in the process combined to produce an outcome that no final review could fix.
Presentation →12-08-2026 to 12-10-2026
Course
Online
In this one-day workshop, you will learn how to use storytelling techniques to create and deliver powerful, meaningful narratives that meet training objectives and resonate with learners.
Learn More →12-15-2026
Book
Video series
In my new short-form video series, Think Headlight, I pull an open-ended question from an envelope and answer it on the spot. No script. No preparation. Just the question, whatever comes to mind, and whatever experience has taught me.
Quality Management · 11:27
Episode Four: What can you learn from a quality management pilot?In this episode, Hadiya shares why quality management is best introduced in manageable phases instead of all at once. She discusses how pilots can reveal which guidelines are realistic, where teams may push back, and what needs refining before expanding the approach.
Freelancing · 15:05
Episode Three: What Do You Do When You Have Too Much Client Work?In this episode of Think Headlight, Hadiya pulls a question about freelancing from the envelope and explores the challenges of managing too many projects at once.
Learning Design · 12:59
Episode Two: What is an effective learning experience?In this episode, Hadiya dives into the learning and development category to answer the age-old question of what makes a learning experience well-designed.
Contact
Speaking, consulting, writing, or a question worth asking. Send a note and it comes straight to me.